TERMS OF SERVICE

Mach 1 Moving
Legal Business Name: Discount Moving Labor dba Mach 1 Moving

These Terms of Service govern your use of the Mach 1 Moving website, communications, and moving services. By accessing our website, requesting a quote, scheduling a service, communicating with our team, or using our services, you agree to these Terms of Service.

Please read these Terms carefully before using our website or services.


AGREEMENT TO TERMS

By accessing mach1moving.org, submitting a form, requesting an estimate, scheduling a move, or otherwise using services provided by Mach 1 Moving, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not use our website or services.


DESCRIPTION OF SERVICES

Mach 1 Moving provides professional moving services for homes and businesses. Services may include residential moving, local moving, furniture moving, and other moving related services offered by Mach 1 Moving.

Service availability, pricing, scheduling, and specific terms may depend on the details and location of each move.

Quotes and estimates are based on the information provided by the customer and may be subject to adjustment if the scope, inventory, access conditions, requested services, or other relevant circumstances change.


USER RESPONSIBILITIES

You agree to provide accurate, complete, and current information when requesting an estimate, scheduling a service, submitting a website form, or communicating with Mach 1 Moving.

You are responsible for providing accurate information regarding moving locations, inventory, access conditions, dates, special handling requirements, and other details that may affect your move.

You agree to comply with applicable laws and any reasonable instructions provided by Mach 1 Moving in connection with your service.


ACCEPTABLE USE

You may not use the Mach 1 Moving website, forms, communications systems, or services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes.

You may not interfere with the operation or security of our website, attempt to gain unauthorized access to our systems, submit false information, impersonate another person, or use our communication systems in a manner that violates applicable law.


COMMUNICATIONS AND GOHIGHLEVEL

Mach 1 Moving uses GoHighLevel to assist with customer relationship management, forms, appointment scheduling, automation, and communications.

Depending on how you interact with Mach 1 Moving and the consent you provide, communications may include emails, telephone calls, SMS text messages, appointment communications, service reminders, and other communications related to your inquiry or moving services.

Consent is required before Mach 1 Moving sends SMS communications where such consent is required by applicable law. Consent to receive marketing text messages is not a condition of purchasing moving services.

Our collection and use of personal information are further described in the Mach 1 Moving Privacy Policy.


SMS MESSAGING TERMS

When you opt in to receive SMS messages from Mach 1 Moving, you may receive messages related to moving quote requests, estimate follow ups, appointment confirmations, scheduling, moving reminders, service updates, customer support, and other communications associated with your inquiry or moving services.

You can cancel the SMS service at any time. Just text STOP to +1 619 307 5331. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message frequency varies based on your inquiry, appointment, and moving service. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our Privacy Policy available on mach1moving.org.

SMS consent is obtained before applicable text communications are sent. Your SMS consent and text messaging opt in information are handled in accordance with the Mach 1 Moving Privacy Policy.


PAYMENTS & BILLING

Prices, deposits, payment schedules, cancellation terms, and other charges applicable to moving services may be communicated through estimates, service agreements, invoices, or other documentation provided by Mach 1 Moving.

Customers are responsible for paying all agreed charges associated with the services they request.

Additional charges may apply when the actual scope of a move differs from the information originally provided, subject to the applicable service agreement and law.


INTELLECTUAL PROPERTY

The Mach 1 Moving website and its original content, branding, logos, graphics, text, design, and other materials are owned by or licensed to Mach 1 Moving and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected Mach 1 Moving materials without appropriate authorization.


DISCLAIMERS

Mach 1 Moving strives to provide accurate website information and dependable moving services. However, website information may occasionally contain errors or become outdated.

Except as otherwise required by applicable law or expressly provided in a written service agreement, services and website materials are provided without warranties beyond those that cannot legally be excluded.

Service schedules may also be affected by circumstances outside our reasonable control, including weather, traffic, road conditions, emergencies, building restrictions, or other unforeseen events.


LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mach 1 Moving will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited. Any liability relating specifically to moving services may also be governed by the applicable estimate, service agreement, bill of lading, insurance terms, valuation coverage, or other customer agreement.


INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Mach 1 Moving harmless from claims, liabilities, losses, or expenses resulting from your unlawful use of our website or services, your violation of these Terms, or inaccurate information you knowingly provide to us.


TERMINATION

Mach 1 Moving reserves the right to restrict or terminate access to our website or services when reasonably necessary because of unlawful activity, misuse, fraud, violation of these Terms, safety concerns, nonpayment, or other legitimate business reasons, subject to applicable law and contractual obligations.

You may discontinue use of our website at any time. Cancellation or termination of scheduled moving services may be subject to the terms of your applicable estimate or service agreement.


GOVERNING LAW

These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles, except where applicable federal law or another mandatory law controls.


CHANGES TO TERMS

Mach 1 Moving may update these Terms of Service periodically to reflect changes to our services, business practices, technology, communications programs, or legal requirements.

Updated Terms will be posted on our website with a revised Last Updated date. Your continued use of the website or services after an update constitutes acceptance to the extent permitted by applicable law.


CONTACT INFORMATION

Mach 1 Moving
Discount Moving Labor dba Mach 1 Moving

151 Elkwood Ave #c
Imperial Beach, California 91932
United States

Phone: +1 619 307 5331
Support Email: [email protected]
Website: mach1moving.org

Last Updated: August 10, 2026

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© 2026 Mach 1 Moving. All Rights Reserved.